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Need Help? We're Here for You 24/7

Welcome to the ArewaBrand Support Center. Whether you need help with your wallet, marketplace orders, Facebook boost services, VTU transactions, account verification, referrals, digital products, or technical issues, our support team is always ready to assist you. Search our knowledge base, browse frequently asked questions, or contact us directly.

Live Chat

Chat instantly with our customer support team and receive real-time assistance.

Call Support

Speak directly with our customer care representatives during business hours.

Submit Ticket

Create a support ticket and track its progress directly from your dashboard.

Frequently Asked Questions

Find quick answers to common ArewaBrand questions.

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You can fund your wallet using bank transfer or any supported payment method available inside ArewaBrand. Your balance will be updated automatically once payment is confirmed.

Most Facebook and other social media boost services begin within a few minutes. Processing time depends on the selected service and provider. You can monitor the progress from the My Orders page.

If a service cannot be completed because of provider issues or unsupported links, our system reviews the transaction automatically. Eligible failed orders are refunded to your wallet.

Complete your profile, upload the required verification documents, and submit your application. After approval, you can start selling products and services across the ArewaBrand marketplace.

Share your referral link with friends. When they complete eligible transactions on ArewaBrand, you earn referral commissions directly into your wallet according to the current reward plan.

If you notice any unexpected wallet activity, contact support immediately with your transaction reference number. Our finance team will investigate and resolve the issue promptly.

Go to the Verification section in your dashboard and upload the required identification documents. Verification improves account security and unlocks additional platform features.

Orders that have not started may be eligible for cancellation. Once processing has begun, cancellation depends on the provider's policy.

Submit a Support Request

Can't find the answer you're looking for? Open a ticket.

Our support specialists will review your request and respond as quickly as possible.

AREWABRAND CUSTOMER PROMISE

At ArewaBrand, customer satisfaction is our priority.

We are committed to providing secure payments, reliable digital services, trusted marketplace transactions, and responsive customer support. Every support request is handled professionally to ensure the best possible experience. Thank you for choosing ArewaBrand — Nigeria's all-in-one digital marketplace, business, payment, and social media services platform.